Shipping policy
Mewli Shipping Policy
Last updated: October 15, 2026
At Mewli, we want your shopping experience to be simple and enjoyable. Please review our shipping policy to understand how your order is processed, shipped, and delivered.
1. Order Processing Time
All orders require approximately 2–3 business days for processing and preparation before shipment.
Processing includes order verification, preparation, and coordination with our fulfillment partner.
Business days do not include weekends or public holidays. Processing times may be longer during holidays, promotional events, or periods of unusually high order volume.
You will receive a shipping confirmation email when your order has been dispatched.
2. Estimated Shipping Time
Once your order has been dispatched, estimated transit times are:
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United States: 6–10 days.
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International destinations: 6–10 days, where available.
These are estimates, not guaranteed delivery dates. Actual delivery times may vary depending on the destination, carrier operations, customs clearance, weather conditions, and other circumstances beyond our reasonable control.
Unless otherwise stated at checkout, the estimated timeline is approximately 8–13 days from order placement, combining processing and transit time. Actual delivery may take longer in certain circumstances.
3. Shipping Confirmation and Tracking
When tracking is available, we will send your shipping confirmation and tracking details by email after your order has been dispatched.
Tracking information may take several business days to become active or display its first update.
Please allow time for carriers to update tracking information before contacting our support team about a shipment that is still within its estimated delivery window.
4. Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error, contact us as soon as possible at mewlis.support@gmail.com. We cannot guarantee that an address can be changed after an order has been processed or shipped.
Additional delivery attempts, address corrections, or reshipping costs resulting from incorrect customer-provided information may be the customer's responsibility where permitted by applicable law and where the charges are disclosed.
5. Delays and Unexpected Circumstances
Although we work to meet our estimated shipping times, delays may occur due to carrier disruptions, severe weather, customs inspections, public holidays, or other unexpected circumstances.
If we learn that your order cannot be shipped within the promised timeframe, we will notify you and provide the revised shipping information and cancellation or refund options required by applicable law.
Nothing in this policy removes any rights you may have under applicable consumer protection laws.
6. International Shipping, Customs, and Duties
Mewli accepts orders from supported international destinations.
International deliveries may be subject to customs inspections, import duties, taxes, or other charges imposed by the destination country.
Any applicable charges and the party responsible for paying them will depend on the shipping arrangement and applicable law. Where such charges may apply, customers should review the information provided at checkout and by their local customs authority.
International delivery estimates may be affected by customs clearance and local delivery services.
7. Missing or Undelivered Orders
If your order has not arrived after the estimated delivery window, please contact us at mewlis.support@gmail.com with your order number and tracking details, if available.
We will review the shipment status and work with our fulfillment partner or carrier to investigate.
A tracking status marked as delivered does not automatically resolve every missing-package claim. We will review the circumstances and provide an appropriate response in accordance with applicable law.
If an order cannot be delivered or shipped within the applicable legal requirements, we will provide any required cancellation and refund options.
8. Contact Information
For questions about shipping, tracking, or delivery, contact:
Mewli Customer Support
Email: mewlis.support@gmail.com
We appreciate your support and thank you for shopping with Mewli.